Vizbinu Responsible Gaming Policy

Effective Date: 18.06.2025

Introduction

At Vizbinu, we are dedicated to maintaining a safe, fair, and transparent online gaming environment. Our Responsible Gaming Policy is designed to protect all our players, especially the most vulnerable, ensure that gaming remains a form of entertainment and not a cause for financial hardship or personal distress, and to clarify our commitment to fair play, data protection, and support services.

This Policy outlines our approach to preventing gaming addiction, supporting at-risk individuals, and safeguarding those who may be vulnerable. It further details how we implement policies for protecting minors, ensuring data privacy under relevant legal frameworks such as the United Kingdom’s Data Protection Act and UK GDPR, and adhering to industry best practices including those recommended for Microsoft Advertising. Our platform is dedicated solely to entertainment and social gaming; our offerings do not include games for real money wagering.

No Real Money Games Disclaimer

It is important to note that Vizbinu is a platform solely for online gaming entertainment. No opportunities are provided for wagering or betting with real money. All games and interactive features are designed for entertainment purposes only. As such, no transactions involving real currency take place on our platform, eliminating the risks associated with gambling in financial terms.

Protection of Vulnerable Players

The safety and well-being of all players are our top priorities. We understand that some individuals may be more susceptible to the adverse effects of gaming, including addictive behaviors. In recognition of this, our platform employs several mechanisms intended to provide a secure and supportive gaming environment:

• Self-Exclusion Options: Players who feel the need to temporarily or permanently refrain from gaming are provided with a self-exclusion option. This tool enables users to set restrictions on their account activity to help manage their gaming behavior.
• Access to Account Controls: Our platform offers customizable features that allow players to set limits on the amount of time spent or the level of interaction with our games. We encourage all users to make use of these settings.
• Monitoring and Intervention: Advanced monitoring tools are in place to identify patterns that may indicate problematic behavior. If such patterns are detected, our support team may proactively contact the individual to offer assistance and relevant information.

We continuously evaluate and update our practices to ensure that these protective measures are effective in screening and supporting both new and established players.

Protection of Minors

Recognizing that minors are among the most vulnerable users, Vizbinu is committed to preventing underage access to our platform. We strictly enforce age verification protocols to ensure that children and adolescents are not inadvertently exposed to gaming content that is intended strictly for adults. All accounts must be verified during the registration process, and any suspicion of underage access will lead to immediate action, including the removal of access privileges.

We also provide clear guidance to parents and guardians on how to monitor and control their children’s gaming activities. In addition, our content is designed and structured in a way that promotes safe, socially responsible gaming for participants of all ages.

Prevention of Gaming Addiction

The prevention of gaming addiction is a core element of our policy. We recognize that excessive gaming can lead to adverse consequences in terms of personal, financial, and social well-being. To address and mitigate potential risks, our Responsible Gaming Policy includes several initiatives:

• Awareness and Education: We are committed to raising awareness about the signs of problematic gaming behavior. Informational content, tips, and guidelines are made readily accessible on our platform to educate users about maintaining a balanced approach to gaming.
• Regular Self-Assessment Tools: Interactive self-assessment questionnaires are available to help players evaluate their gaming behaviors. These tools are designed to encourage self-reflection and prompt users to seek professional advice if necessary.
• Safe Gaming Reminders: Periodic reminders and notifications promote breaks and encourage players to pace their gaming sessions appropriately. These nudges are part of our commitment to fostering a culture of responsible gaming.

In line with this commitment, we regularly assess our systems against the latest research on gaming behavior and collaborate with industry experts to continuously improve our preventive measures.

Fair Play and Transparency

Fair play and transparency are cornerstone principles at Vizbinu. We implement robust measures to ensure that all gaming activities on our platform are conducted fairly and that the rules governing these activities are clearly communicated to every user. Specific measures include:

• Transparent Game Mechanics: All our games are designed and audited to maintain transparency. Games are regularly inspected by third-party experts to ensure adherence to standards of fairness, and updated audit reports are available to our stakeholders upon formal request.
• Clear Communication of Rules: Every game includes a detailed description of the rules, mechanics, and any potential risks associated with gameplay. We ensure that these guidelines are both comprehensive and accessible, enabling players to make informed decisions.
• Independent Audits: Our internal mechanisms are continuously evaluated through independent audits. Findings from these audits help to refine our practices and maintain the integrity of our gaming operations.

These measures are critical in ensuring that every game session is conducted under clear, fair, and verifiable conditions, reinforcing the trust that players place in our platform.

Data Protection and Privacy

At Vizbinu, data security and user privacy are integral to our operational philosophy. We have implemented comprehensive technical and organizational safeguards to protect personal data in accordance with the applicable data protection regulations. Our policies include, but are not limited to, the following areas:

• Compliance with Data Protection Laws: Our operations align with the United Kingdom’s data protection legal framework, including the UK General Data Protection Regulation (UK GDPR) and related provisions. We are committed to using user data solely for permitted and transparent purposes.
• Cookie Usage and Tracking: Our platform employs cookies to enhance user experience and maintain secure access to account functionalities. Detailed information regarding our cookie usage, the purposes for which cookies are employed, and instructions for managing cookie settings are provided in our dedicated cookie policy. Users can opt-out of non-essential cookies based on their preferences.
• Data Retention and Deletion Requests: Personal data is retained only for the duration necessary to fulfill the purposes outlined in our privacy notice. Users are empowered with the right to request the deletion of their personal data, and we ensure that such requests are processed in a timely manner. Information concerning data retention schedules and deletion protocols is clearly documented and explained upon request.
• Data Security: We employ industry-standard encryption technologies and secure storage practices to protect user data from unauthorized access, disclosure, or alteration. Regular security assessments and system audits are conducted to verify our defenses and update them in line with the latest technological advancements.

Our commitment to protecting personal data and privacy is unequivocal. We continuously monitor and adjust our policies to ensure compliance with evolving legal standards and technological trends, thereby safeguarding our users’ trust and confidence.

Access to Help and Support

Should any player experience difficulties controlling their gaming behavior or require guidance related to gaming habits, we are committed to offering prompt and effective assistance. Our platform collaborates with renowned organizations specializing in addressing gaming dependency and promoting responsible gaming. Among these are international and local organizations that offer expert guidance and support.

Although our platform is exclusively for recreational purposes, we understand that, at times, excessive gaming can lead to issues that require professional support. Therefore, we provide easily accessible resources and referral pathways to external professional services. These services are designed to offer advice, counseling, and immediate support. Players are encouraged to utilize these services should they feel that their gaming activities are becoming unmanageable.

Our dedicated support team is available to help players navigate these resources and provide further information upon request. Detailed instructions on how to seek help, including links to reputable organizations in the field of gaming addiction and safe gaming practices, are listed within our support section.

Policy Review and Implementation

This Responsible Gaming Policy has been developed with the welfare of our users in mind. We commit to routinely reviewing and updating this Policy to account for changes in industry practices, legal requirements, and technological advances. Feedback from our players is also an important driver of our continuous improvement efforts.

Compliance with this Policy is mandatory for all users of our platform. Any violation of these terms may lead to restrictions or the suspension of access as deemed appropriate by our support and compliance teams. We take every report of potential misuse seriously and are determined to enforce these guidelines consistently.

By using our platform, users acknowledge that they have read, understood, and agreed to abide by the principles set forth in this Responsible Gaming Policy. We encourage all players to remain proactive about their gaming habits and to take full advantage of the tools available to support responsible gaming.

Conclusion

Vizbinu is passionate about providing a secure, enjoyable, and responsible gaming environment. Our comprehensive policy covers the key areas of player safety, fair play, data protection, and support for individuals facing gaming-related challenges. We stand by our commitment to protect vulnerable users, enforce stringent access controls for minors, and promote a culture of awareness around gaming addiction.

Through ongoing development, regular policy updates, and cooperation with external organizations specializing in gaming wellbeing, we strive to set leading standards in responsible gaming practices. We appreciate the trust that our players place in us and remain devoted to ensuring that every aspect of our platform contributes positively to our community’s overall wellbeing.

For any further information or to discuss matters related to responsible gaming, users are welcome to contact our support department via the designated channels available on our platform.